Terms and Conditions for the Workshop "Pilot Peer Support"
All registrations are handled by our back office: Venus Aviation Ltd., Wassbergstrasse 37, CH-8127 Forch,
Please contact the office for information concerning course confirmations, invoices, event dates etc.
3. Course Confirmation
Within 10 (ten) work days after your registration you will receive a course confirmation. The issuing of the confirmation presents a binding contract.
4. Course Fee
Payment is due 10 (ten) days before the beginning of the course. As a Swiss Company we usually invoice all our services in CHF. For payment in foreign currencies the exchange rate of the invoice date is relevant. As the request is high, your participation in guaranteed the moment your payment arrives at the bank account.
In open courses the course certificates, course material, lunch and break catering are included in the course fee.
6. Course Certificate
After course completion you will receive a “Certificate of Attendance”. The certificate will be issued after receipt of the payment and if the participant has attended at least 90% of the class.
7. Number of Participants
Open courses are limited to 70 participants. However, for the definite course realisation a minimum number of 20 participants is required.
8. Course Language
9. Cancellation/Rebooking through the Customer
The following payment conditions are applicable:
up to 21 work days prior course beginning: cancellation free of charge possible
10 to 20 work days prior course beginning: cancellation fee 50% of course fee
0 to 9 work days prior course beginning: cancellation fee 80% of course fee
A replacement participant can be nominated at any time. Please inform our training department asap about personal details of the replacement.
No reimbursement (partial or otherwise) is possilble if a participant resigns from the course after its beginning.
12. Cancellation through Venus Aviation Ltd.
If a training needs to be cancelled or rescheduled (e.g. in case of illness of instructor, etc.) we will try to arrange a new date. If a participant cannot take part at the new date we will refund the paid fees. We cannot be held liable for any claims of compensation (e.g. travel expenses, hotel costs, etc.).
We do explicitly reserve public use and mental property of the course documentation. The documentation is protected by copyright.
14. Place of Jurisdiction
Place of jurisdiction is the domicile of the company, Zurich, Switzerland.